75511380https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=301F355D4DA6538ACan I reserve materials that are listed as "new arrivals"?<P><BR/>New arrivals are also available for online reserve. However, to ensure the rights of persons visiting the Library to borrow new arrivals, they are placed on Library shelves for 7 days. If they are not lent out during this period, they will be made available for online reserve and sent to the branch from which they are to be picked up. This procedure is designed to prevent popular new arrivals from being reserved before they reach the Library's shelves, thereby making sure persons visiting the Library have access to new arrivals.</P><P/><br>[][][][]Taipei Public Library75511420https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=3B0D689EFD7A8A0ACan I cancel a Hold (reserve) item made online or change the Library branch from which reserved materials are to be picked up?<P><BR/>To prevent the waste of resources resulting from the abuse of the reservation service, you may cancel a Hold (reserve) item online or change the library location to which you want the item sent by visiting our website or one of our branches only if the reserve status is not "being processed." If it is, or if the reserved materials have arrived and are available for pickup, you cannot cancel the reservation or change the library location from which reserved books are to be picked up.</P><P/><br>[][][][]Taipei Public Library75511470https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=42D7CB5411BE1139How will I be notified of the arrival of my books?<P><BR/>You will be notified in one of the following ways: Email, mobile text message, phone call, or no notification; cardholders may select one of the four ways. You will have to visit our website and select the means by which you want to be notified. If none is selected, you will be notified by email, or by phone if no email address is provided. The selection is valid only if it is made before the reserved item is delivered to the Library for pick-up.</P><P/><br>[][][][]Taipei Public Library75511480https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=C60C8D68F81767CEWhat is my Library Card Number, and what is my Password?<p><br>For Personal Library Cards, the Library Card Number is your R.O.C. Citizen ID Number or your Alien Resident Certificate Number. The four-digit Password is initially set to the birth date of the patron, in the format of mmdd (for example, March 9th would be 0309).</p><p><br></p>[][][][]Taipei Public Library75511500https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=C103BFBED0C9C763How will I be fined if the ‘hold’ item is not picked up by the "Hold Until" date ?<p>You will be inscribed one point on your record if an item placed on hold is not picked up by the "Hold Until" date. However, you will be suspended 90 days temporarily if you got over three points within six months. During the time of suspension, if an additional three items have failed to be retrieved, another 90 days will be accumulated, starting from the following day when the original suspension will be lifted.</p>[][][][]Taipei Public Library75511510https://english.tpml.gov.taipei/News_Content.aspx?n=794913214313719E&s=6E756E48B322792AHow do I place a Hold (reserve) on Library materials?<p><br />All materials under the “On Shelf or “Due” statuses are allowed for hold.<br />You can place a HOLD on an item free of charge from any library terminal, or over the Web by clicking “e-Library OPAC/collections” on the Library’s Web Page.<br />After searching for the title you want to reserve, select the library location to which you want the item sent and we will notify you when it is available for pick up.<br />Each card-holder can have up to 7 hold items pending at any one time(including books and audio-visual materials).</p><p> </p>[][][][]Taipei Public Library