| 1 | How do I inquire about the status of a reservation at the Library? | 2011-04-20 |
| 2 | Why am I receiving notifications of failing to pick up books reserved by a specified date and not receiving notifications informing me of arrival of books reserved? | 2011-04-20 |
| 3 | Why am I not receiving emails notifying me of the arrival of books reserved? Is there a mechanism in place to ensure that such emails are successfully delivered? What will you do if they are not? | 2011-04-20 |