| 1 | Can I reserve materials that are listed as "new arrivals"? | 2011-04-20 |
| 2 | Can I cancel a Hold (reserve) item made online or change the Library branch from which reserved materials are to be picked up? | 2011-04-20 |
| 3 | How will I be notified of the arrival of my books? | 2011-04-20 |
| 4 | What is my Library Card Number, and what is my Password? | 2011-04-20 |
| 5 | How will I be fined if the ‘hold’ item is not picked up by the "Hold Until" date ? | 2011-04-20 |
| 6 | How do I place a Hold (reserve) on Library materials? | 2011-04-20 |